Effective Date: 24 February 2026

This Return Policy outlines the conditions under which products purchased from HM Hardwares may be returned.

1. Return Eligibility

Products may be returned if:

• The item was delivered in damaged condition

• The wrong product was delivered

• The product has a manufacturing defect

Return requests must be made within 7 days of delivery.

2. Conditions for Return

To qualify for a return:

• The product must be unused

• The item must be in its original packaging

• All accessories, manuals, and invoices must be included

We reserve the right to inspect the returned product before approving the request.

3. Return Procedure

To initiate a return:

1. Send an email to info@hmhardware.in

2. Mention your order details and reason for return

3. Provide clear photos (if applicable)

Our team will provide further instructions after reviewing your request.

4. Return Shipping

• If the return is due to our error (wrong or defective product), we may arrange pickup or reimburse return shipping costs.

• In other cases, return shipping charges may be borne by the customer.

5. Replacement Option

In eligible cases, we may offer a replacement instead of a refund, subject to product availability.

6. Contact Us

For return-related support, please contact:

📧 Email: info@hmhardware.in